What Basecamp is, and what only it does
The same coaching account in a browser, with a screen big enough to show a whole roster at once. What is only here, and when the phone is still the better tool.
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Basecamp
Basecamp, the web workspace for coaches. What it does, how the workspace is laid out, and what differs from the phone apps.
Courses
Guided paths that end somewhere.
- Course · For coaches
Get started in Basecamp
What Basecamp is for, how the workspace is arranged, and how to read a whole roster from one screen. It is the orientation to do before you start working in it.5 lessons · 35 min - Course · For coaches
Program from your desk
Building a training block with a keyboard. This course covers workouts, exercises, the two exercise styles, both clipboards, and the folders that keep a year of work readable.5 lessons · 55 min - Course · For coaches
Run check-ins with forms
Check-in forms in Basecamp, from building one to reading the answers. It covers the six question types and whether a form should be public. It also covers getting a form to the right clients and reading responses as a series rather than one at a time.4 lessons · 40 min - Course · For coaches
Track client progress
What Basecamp shows you about how a client is doing: a whole week of nutrition, weight and measurement trends, and four weeks of habits on one heatmap. This course covers what each view shows and what it leaves out.3 lessons · 30 min
23 articles
Getting started
Basecamp is the web workspace for coaches. What it does, how it differs from the phone app, and how to find your way around it.
2 articles
Explainer·2 min read
Finding your way around the workspace
A sidebar on the left, the client grid in the middle, and panels that slide in from the right. How the three parts relate, and why your layout sometimes resets.
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Clients & the grid
The client grid in Basecamp, the web workspace for coaches: what each figure on a client card means, who is online, sticky notes and archiving.
6 articles
Sticky notes
Pin notes to your workspace, move them, color them, minimize them. Private to you, which makes them the wrong place for anything about a specific client.
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Archiving a client, and the Foundation wait
Archiving is reversible everywhere except on the free plan, where a 14-day wait applies before you can bring someone back. Know that before you archive anyone.
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Managing a client from Basecamp
Notes, preferences, assigned forms and the fields you cannot change. Everything about one person, in one panel, on a screen big enough to read it.
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Programming
Building workouts and exercises in Basecamp, the web workspace for coaches: keyboard entry, copying work between clients, and folders.
5 articles
Adding and editing exercises
Every field on an exercise, with clearer explanations than the phone gives. Two switches decide what your client can log back, and both are worth setting deliberately.
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Copying workouts and exercises
Two separate clipboards: one for a whole workout, one for a single exercise. Both expire, and a pasted workout still needs adjusting to the person receiving it.
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Building a workout in Basecamp
A title, a numeric order and notes. Faster than the phone for building a whole block, and it shows you when the client last looked at each workout.
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Forms
Building check-in forms in Basecamp, the web workspace for coaches: the six question types, public links, assigning forms and reading responses.
4 articles
Assigning a form to clients
Switch clients on or off and apply. Assignment is per client and per form, and the first one arrives immediately whatever schedule you set.
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Building a check-in form
A title, a schedule and your questions. Six question types, each markable required or optional, plus one setting you can never change afterward.
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Reading form responses
Every submission, labeled by who sent it and whether it came in privately or through a public link. What an unanswered question means, and what deleting one destroys.
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Videos
Uploading videos from a desktop in Basecamp, the web workspace for coaches, writing descriptions a screen reader can read aloud, and managing your library.
3 articles
Managing your video library
Views, likes and caption status on every clip. What the four caption badges mean, and why deleting a video is the one action here you cannot take back.
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Uploading a video
Drag a file in from your desktop, give it a title and a description, and wait for processing. Talk over the video if you can, because speech is captioned automatically.
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Writing a video description
The description is not a summary. For a client who cannot see the video it replaces watching entirely. That is why it is required, and why a title is not enough.
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Client health
What Basecamp, the web workspace for coaches, shows about a client's nutrition, weight, measurements and habits.
3 articles
Weight and measurement history
Trends with direction, on a screen big enough to read them. Everything is converted to kilograms and centimeters for the chart, whatever units it was entered in.
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The nutrition week view
A client's whole week of food as a chart and a meal-by-meal matrix. The richest nutrition view in the product, and the two states that explain an empty one.
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Habits and the heatmap
Four weeks of completion at a glance, a 30-day rate, and habits your client created themselves. The heatmap answers a question a checklist cannot.
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