If your coach uses Workout Titan to invoice you, they'll send you a link. Everything you need is on that page, and you don't need to sign in.
Pay an invoice
- Open the link your coach sent you.
- Check who it's from, what it's for and the amount. It also shows any sessions included and when it's due.
- Choose Pay by card. Stripe's secure checkout opens.
- Enter your card details and pay.
You'll see a confirmation, and your coach is told straight away. If the page says it's confirming your payment, you can close it: your coach will still see it.
Payments are processed by Stripe. Your card details never reach Workout Titan or your coach.
If there's no card option
Some coaches take payment by bank transfer or in person. The page will say Pay your coach directly and show their instructions, such as bank details. Once you've paid, your coach marks the invoice paid.
Plans that renew
If your coach has set you up on a plan, the button reads Start plan and pay by card. Your first payment starts it, and later payments are taken automatically each cycle. The page shows how often, and how many payments there are if the plan has a fixed length.
To pause or cancel a plan, ask your coach.
Reminders
If a payment is due, you may get a reminder in your Workout Titan app.
If something looks wrong
- "This invoice is no longer payable": your coach canceled it. Contact them if you were expecting to pay.
- The amount or details are wrong: don't pay. Ask your coach to send a corrected invoice.
- You need a refund: talk to your coach. Card refunds usually reach your statement within 5 to 10 days.
Keep the link to yourself. Anyone with it can see the invoice.