Uploading videos to Workout Titan works differently from TikTok or Instagram. Use a stable internet connection, and expect a wait while the file processes. The settings below are the ones that process fastest and play back most reliably for your clients.
Recommended format
Export with these settings for the widest compatibility:
- File type (container): MP4 (preferred) or MOV
- Video codec: H.264
- Audio codec: AAC
These settings work consistently across iOS, Android and web browsers, and typically process faster than HEVC/H.265 or other "pro" formats. When in doubt, use MP4 with H.264.
Resolution and aspect ratio
Workout Titan supports uploads up to 4K, but 1080p is usually the best balance of quality and file size.
- Recommended resolution: 1080p (1920×1080)
- Optional (larger files): 4K (3840×2160)
- Aspect ratio:
- 16:9 (landscape): ideal for most coaching and instructional videos
- 9:16 (portrait): best if you are filming for mobile viewing, such as Reels or TikTok-style content. A common export size is 1080×1920.
Frame rate (FPS)
- Recommended: 30 FPS or 60 FPS
- Avoid if possible: Variable frame rate exports, which can occasionally cause audio sync issues during processing
A constant frame rate keeps your audio and video in sync from start to finish.
Colour and dynamic range (HDR vs SDR)
- Recommended: SDR (Standard Dynamic Range)
Some devices (especially iPhones) record in HDR by default. HDR uploads are more likely to fail processing or display colours incorrectly on certain screens.
If you're seeing failed uploads or unusual colours, try:
- Disabling HDR in your camera settings, or
- Exporting your final video as SDR / Rec.709 from your editor
File size limit
- Maximum: 500 MB per video
If your export exceeds 500 MB, you can bring it down by:
- Exporting at 1080p instead of 4K, or
- Reducing the bitrate in your editor
How many videos you can upload
Separate from file size, there is a limit on how many videos a free plan can upload. Coaching accounts on the free plan get 5 uploads in total. Once you reach it, the Upload video option says so and points you to an upgrade, rather than failing partway through an upload.
Paid plans lift the limit. You can see and change your plan in Manage account, under Subscription. Videos you have already uploaded are never removed if your plan changes.
Connection tips
- Upload over reliable Wi-Fi whenever possible. This helps avoid interruptions and speeds up the process.
- Be patient after the progress bar hits 100%. Processing can still take a few minutes. You will see a "Processing" status until the video is ready.
Uploading via Basecamp
Coaches can also upload and manage videos through Basecamp, our web platform built for coaches. This helps when you:
- Are working from a laptop or desktop
- Want to drag-and-drop multiple files at once
- Need to review and organise your entire video library in one place
Troubleshooting
Upload stuck or paused
- Keep Workout Titan open if you can.
- If your connection drops, the upload should resume automatically once you are back online.
Video disappears after upload
This usually means the file did not pass the processing service's checks. Common causes are a corrupt file, an unsupported export format, or HDR encoding.
Quick fix: Re-export your video as MP4 + H.264 + AAC in SDR, then upload again. This resolves the issue in most cases.